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Overview: The impact of the COVID-19 pandemic is still being felt in digital transformation, yet already we’ve seen changes, including expanded rollouts of remote working systems, more targeted deployment of IT resources, a more robust privacy and cybersecurity response, and more acceptance of mobile and web apps as productivity tools.

The COVID-19 pandemic, as of this writing, has not ended. The delta variant and a lack of widespread vaccination point to the pandemic and its impacts extending into 2022. As such, changes that began, or were accelerated, in 2020 are only picking up speed. …


Crowdsourcing and open innovation initiatives are vital by bringing vast stakeholders together to share ideas on complex problems and opportunities. Much of the focus is set on engaging the crowd yet deciding which ideas to take a risk on requires data on the likely impacts and costs.

One of the top innovation management topics I run into is evaluating the Return on Investment (ROI) for an idea. In my practice several clients evaluate their ideas based on quantifiable metrics that help their innovation teams to measure the costs and the real value or impact of their solutions. In this article I will provide an overview on how to calculate an idea’s ROI, focusing on an idea that will save employees’ time doing a task (one of the most common solutions suggested in employee open innovation campaigns). This calculation can be both a simple and a comprehensive process…


Encouraging creativity is one of the key challenges of innovation strategy. Yet, not every idea is going to be feasible. Constructive and effective idea feedback starts before you ask for an idea, and it should be specific, goal-oriented, focused on the future, clear and honest, looks at the process, and is about the idea, not the person.

The Struggle Of Idea Feedback

Any ideation process is going to have ideas arrive that mean well, or might even be brilliant ideas, but for some reason are out of reach. …


Encouraging creativity is one of the key challenges of innovation strategy. Yet, not every idea is going to be feasible. Constructive and effective idea feedback starts before you ask for an idea, and it should be specific, goal-oriented, focused on the future, clear and honest, looks at the process, and is about the idea, not the person.

The Struggle Of Idea Feedback

Any ideation process is going to have ideas arrive that mean well, or might even be brilliant ideas, but for some reason are out of reach. …


For 2021, IdeaScale has three new winners of the Innovation Management Awards: TriHealth for engaging nearly 80% of their workforce; Grant Thornton for pioneering work in automation; and Graybar for an exemplary innovation process.

Best Innovation Process: Graybar

One of the largest employee-owned companies in North America, Graybar offers wholesale electrical, communication, and data networking products and has always thrived on people-first innovation. To that end, the company launched the NEXT Innovation Program, a name chosen from employee feedback.

Run by an innovation council sponsored by the company’s chief strategy officer, and with both standing and rotating members, among the achievements have been the…


Ibbaka is a consulting and technology development company focused on helping companies bring innovations to market and to help them to scale. IdeaScale was introduced to Ibbaka because they are working with us on a very special project to help us innovate on our business model, but we were impressed at their experience, conversancy in design thinking and innovation and passion for subjects like growth models. …


Agile methodology is one of the most popular methods of software development and is a great way to organize and plan projects with your team. When organizing sprints, it’s important to share knowledge and information with your team, and the most efficient way to do this is to use a visualization tool. Through using these tools you can easily access flexible templates that align with the agile methodology and make collaborating on projects incredibly easy.

In this article, we will outline how important online whiteboards are to the agile methodology and talk about some of the best templates that engage…


Overview: Companies that fail to innovate can go out of business, yet there are even worse fates that can await them. These seven companies lost out on entering major new markets, got acquired by competitors, or accumulated billions on bad bets, all by failing to innovate or grasp the value of their innovations.

Xerox

Xerox was one of the pioneers of Silicon Valley, with its Palo Alto Research Center. Much of what we use today, from the “desktop” metaphor to the mouse to even the concept of a computer sitting on your desk, and using software, was pioneered at Xerox PARC.


Every year, IdeaScale hosts the Innovation Management Awards to award organizations who have demonstrated a level of sophistication in their innovation strategy that has had a measurable impact on their business. This year, one of our winners TriHealth in the category of Best Engagement Strategy for their ability to gain close to 100% participation and an almost parallel implementation rate with their Bright Ideas program. We took some time to interview Susan Holzmacher, Innovation Center Manager at TriHealth to learn more about their program and the best practices that they’ve developed.

IdeaScale: To get us started, Susan, why don’t you…


Innovation is essential for all organizations. Whether you work in government or the private sector, constant change is vital to what you do.

The corporate innovation landscape is always evolving. Business leaders continually search for more creative ways of conducting business. For example, research shows the COVID-19 pandemic sped up the digital transformation, with companies reporting they are three times likelier to conduct at least 80% of customer interactions online.

Idea sharing is the first step in the innovation process. Crowdsourcing helps you quickly gather a wealth of ideas that lead to positive change. …

IdeaScale

IdeaScale is the leading innovation management software platform for the enterprise, government, and education. Gather ideas, implement them. www.ideascale.com

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